Aftercare

We don't disappear after handover

A home should keep feeling right for years, not just the week we leave. We look after the system, mostly without setting foot in the house, and a faulty part is ours to resolve, not yours to chase.

Looked after

Proactive, not reactive

The best aftercare is the kind you never really notice. We keep an eye on the system quietly in the background, so most things are sorted before they ever become your problem.

The care plan

Looked after on a simple plan

On a yearly plan, your system is monitored, kept up to date and tuned once a year in person, and you have priority support whenever you need it. Small scene tweaks and additions, as the way you live changes, are part of it too.

  • Remote monitoring and support
  • Priority response, a direct line
  • An annual health-check and tune, in person
  • Software and seasonal updates
  • Small scene tweaks and additions
  • Warranty handled by us

We size a plan to your home, so a single room and a whole house are never priced the same. Larger callouts, if they're ever needed, come at a member's rate.

Ready from day one

Built in from the start

Every system we install is set up to be looked after, with quiet monitoring built in, so we can keep an eye on it and put things right from the moment it goes live. No upgrade, no extra visit, it's simply part of how we do it.

Begin

Keep it running beautifully

Ask about a care plan, or talk to us about a system you've inherited that isn't behaving.

Ask about a care plan