Legal

Privacy

Last updated June 2026

Draft starter policy. Please have this reviewed by a professional before go-live.

Who we are

SaundersLiving is a trading name of Saunders Networks Ltd, a company registered in England and Wales (company no. 14914678), VAT GB442376789. For any privacy question, email [email protected].

What we collect

  • Details you give us when you enquire: your name, email, phone number, and information about your home and project.
  • Records of our correspondence, quotes and work for you.
  • Basic technical data your browser sends when you visit the site (for security and to keep the site running).

How we use it

  • To respond to your enquiry, prepare quotes, and design and deliver your project.
  • To manage our relationship with you and provide support and aftercare.
  • To meet our legal, accounting and warranty obligations.

Our lawful basis

We rely on your consent when you contact us, on the performance of a contract once you engage us, and on our legitimate interest in running and improving our business.

Who we share it with

We do not sell your data. We share it only where needed to deliver your project, for example with our distributor or a subcontracted electrician, and with professional advisers and service providers who help us run the business. They are bound to protect it.

How long we keep it

We keep your information for as long as needed to provide the service and to meet legal and warranty obligations, then delete it.

Your rights

You can ask to see the data we hold, to correct it, or to have it deleted, among other rights under UK data protection law. Email us to do so. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

See our cookies page for how the site uses cookies.

Changes

We may update this policy from time to time. The date above shows the latest version.